Diju was at airport, when a taxi driver approached. The first thing he noticed in the taxi was a sentence, then he read..

DUCK or EAGLE ? You decide.

The second thing he noticed was a clean & shiny cab, the driver well dressed, white shirt and pressed pants, with a tie. The taxi driver got out, opened the door for Diju and said ,”I am John ,your chauffer”. While I keep your luggage, I would like you to read on this card what my mission is .

On the card was written: John’s Mission –

Take my customers to their destination quickly, safely and economically, offering a friendly environment.

Diju was impressed. The cab’s interior was equally clean.

John asked Diju : Would you like a coffee ?

Playing with John, Diju replied : No, I prefer a juice.

Immediately John replied: No problem. I have a thermos with regular juice and also diet, as well as water. “he also told to Diju”. If you would like to read, I have today’s paper and some magazines as well.

When the race started, John told Diju”There are the radio stations I have and this is the repertoire they play”. As if that wasn’t enough, John asked Diju. if the air conditioning temperature was good. Then he told Diju the best route of his destination and whether he wanted to talk to him or whether he preferred that Diju not be interrupted.

Diju asked Do you always serve your customers like this ? No, He replied, not always. Only in the last 2 years.

My first year as a taxi driver, I spent most of my time complaining like other taxi drivers. one day I heard a doctor specializing in personal development. He wrote a book called Who you are makes a difference.

He said:”if you get up in the morning expecting to have a bad day, you will ” Don’t be Duck, Be an eagle !

The ducks only make noise and complain, the Eagles sore above the group . I was all the time making noise and complaining, So I decided to change my attitudes and be an eagle. I looked at the other taxis and drivers. Dirty taxis, unfriendly drivers and unhappy customers. I decided to make some changes. Since my customers responded well, I made a few more changes.

In my first year as an eagle, I doubled my income, This year I ,already quadrupled. You are lucky to take my taxi today. I am no longer at the taxi stand. My clients make the reservations on my cell phone or text them. If I can’t answer , I can get a reliable “Eagle” taxi driver friend to do the job.

John was different. He offered a limousine service in a regular taxi. John , the taxi driver , decided to stop making noise and complain as ducks do and started to fly over the group, as Eagles do.

It doesn’t matter if you work in an office, maintenance, teacher, civil servant, politician, executive, employee or professional or taxi driver !

HOW DO YOU BEHAVE ?????????????